Facility & Tenant Coordinator - Brookdale Village Housing


Facility & Tenant Coordinator - Brookdale Village Housing

Status: Admin/Full-Time
Reports to: Senior Property Manager
Date Posted: 15-Dec-2017
Job Type: Full Time


General Responsibilities:

Responsible for analyzing and coordinating appliance replacement and repair needs for JASA’s Far Rockaway Housing portfolio.  Also responsible for reviewing monthly extermination access rate and doing written tenants’ outreach and following-up accordingly.  Serve as a management coordinator for building facilities and on tenant-related tasks.

Specific Duties and Responsibilities:

  • Analyze appliance costs of replacement versus repairs.
  • Update property management software programs (currently One Site and Corner Stone) with capital items; compile Excel spreadsheets listing fixed assets and values for all sites.
  • Provide regular reports on work order statistics that track problematic and repeat tenants’ repair issues.
  • Liaison with contractors regarding proposals for work repairs; process purchase orders.
  • Prioritize, generate and dispatch service requests to Managing Superintendents and designated supervisors.
  • Receive work order requests; update work order log; and maintain weekly work order files.
  • Review and process invoices, checking for accuracy for proposed pricing versus invoiced amounts; submit to Property Manager.
  • Process staff payroll in the absence of Tenant Relations Clerk.
  • Prepare and distribute resident correspondence as needed.
  • As needed, answer office phone lines; direct callers to appropriate parties; take/distribute messages.
  • Translate for non-English speaking tenants.
  • Perform other related tasks as requested or assigned.


  • College graduate preferred.
  • Minimum two years’ relevant experience required.
  • Computer proficiency, including Microsoft Office.
  • Excellent customer service skills.
  • Strong organizational and follow up skills.
  • Need to be able to multi-task in busy environment.
  • Solid written and verbal communication skills.
  • Bi-lingual Russian preferred.

To Apply

Email résumé and cover letter to: jobs@jasa.org. Indicate Facility & Tenant Coordinator - Brookdale Village Housing - Queens in subject line.


Mail to: JASA
Human Resources Department
247 West 37 Street – Ninth Floor
New York, NY 10018

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    - Mickey