Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics


Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics

Status: Full Time/DC 1707 Union
Reports to: Business Manager
Date Posted: 01-Jan-2018
Job Type: Full Time



The Receptionist/Scheduler is the point of contact for all clients who enter the clinic.  S/he keeps track of the appointments and overall schedule for each clinician, collects fees paid on-site, answers phone, and makes sure that the office runs smoothly.


Makes all appointment reminder calls and reschedules cancelled appointments
Answers phones and conducts phone in-take process
Enters patient demographic changes into the system
Checks people in on arrival including verifying insurance and demographic information, collecting co-pays and balances, and processing credit and debit cards
Completes daily attendance log
Schedules return appointments on checkout
Runs reports specific to schedule and provider including kept appointments, rescheduled appointments, and no-shows 
Files as needed
Orders supplies and maintains inventory
Opens and/or closes the clinic and maintains waiting area
Arranges details surrounding Medicaid transportation as needed
Provide translation services to clients as needed.
Other duties as may be required


High school diploma or GED; Bachelor’s degree preferred
1-2 years of relevant experience, preferably in a clinic/healthcare setting
Bilingual English/Spanish required
Computer proficiency required and database/electronic health record experience preferred
Meticulous attention to detail, results oriented, and strong organizational skills
Pleasant, welcoming demeanor; enjoys interacting with colleagues and community
Ability to work under pressure 
Ability to work independently and seamlessly as part of a team, demonstrating flexibility, adaptability, and creativity

To Apply

Email résumé and cover letter to: Indicate Bilingual Receptionist/Scheduler - Geriatric Mental Health Clinics - Bronx in subject line.


Mail to: JASA
Human Resources Department
247 West 37 Street – Ninth Floor
New York, NY 10018

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