Assistant Director - Home Care


Assistant Director - Home Care

Status: Full-Time/Exempt
Reports to: Director of Home Care
Date Posted: 01-Sep-2017
Job Type: Full Time



Responsible for managing the day-to-day Home Care operation for NY City-based not-for-profit organization.  Provides direct supervision of the Service Manager and In-take Department.  This includes ensuring that the quality and quantity of service provided is consistent with agency mission, policies, and goals, plus compliance with all relevant government regulations.


  • Ensures efficient and effective operation of the program. 
  • Evaluates the implementation of agency policy and procedures by staff and intervenes where necessary to ensure that quality services are provided.
  • Responsible for investigation and resolution of service complaints.
  • Implements monitoring systems to evaluate and maintain staff compliance with contractual and governmental regulations.
  • Manages In-take department and contacts the contracts to obtain documentation as needed.
  • Manages Service Manager to ensure day-to-day operation is efficient and meets contractual, governmental requirements.
  • Participates in development, coordination, and evaluation of communication and work-flow procedures.
  • Participates in the development and revision of program policies and procedures.
  • Serves on Quality Improvement committee and team projects as necessary.
  • Prepares and submits required service statistics.
  • Collaborates with the HR Department in developing and implementing effective staffing patterns and identifying needs.
  • In conjunction with Director of Patient Services, is responsible for ensuring agency’s compliance with OMIG regulations.
  • Assures maximum utilization of the work force using available automated reports, and conducting audits as necessary.
  • Collaborates with Fiscal Department to ensure efficiency in billing and payroll functions of the department.
  • Collaborates with Marketing/Outreach department to promote agency’s growth and development by establishing beneficial relationships with referral sources.
  • In the absence of the Director of Home Care, assumes management responsibility for the program.
  • Other duties as assigned.



  • Sitting for long periods of time, some standing and stooping.  Occasional stair climbing affiliated with work environment, e.g., field visits.
  • Office setting with occasional home visits.  May be exposed to client elements and illnesses as well a wide variety of circumstances and conditions within the home setting.  Requirement to work after hours, weekends, and holidays as needed.



  • Bachelor’s degree in Public Health or a related field required.
  • Minimum three years’ full-time experience in supervisory capacity at a home health agency (i.e., CHHA, LTHHCP, LHCSA).
  • Knowledge of New York State Dept. of Health regulations for Licensed Home Care Service Agencies.
  • Effective organizational and time management skills.
  • Excellent interpersonal skills, including ability to handle confidential information with sensitivity and discretion.
  • Ability to effectively communicate in English, both orally and in writing.
  • Must be computer literate, including ability to learn and use program-specific software.
  • Proficiency in Excel; knowledge of current version of Microsoft Office and Google Suite.
  • Experience with automated time-leave systems preferred.
  • Must work well in fast-paced team environment. 
  • Additional languages helpful, particularly Spanish, Russian, and/or Creole.


JASA is a challenging and rewarding place in which to work. Professional employment possibilities are available to those who have the requisite skills, experience, and commitment to our essential mission.  JASA offers a comprehensive benefits package to its full-time and regular part-time employees. 

Compensation Package:

Major Medical, Dental, and Life Insurance; 403b Tax-Deferred Savings Plan; Flexible Spending Account; Pre-Tax Transit; and a Generous Leave policy.

Time Off: 4 Weeks’ Vacation; 12 Sick Days; 8 Legal Holidays and several Jewish Holidays per year

Ability to Move up the Ladder - JASA employees who express interest in posted vacancies will be given first preference for interviews for vacant positions.

Annual Salary: TBD

To Apply

Email résumé and cover letter to: Indicate Assistant Director - Home Care - Manhattan in subject line.


Mail to: JASA
Human Resources Department
247 West 37 Street – Ninth Floor
New York, NY 10018

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  • It’s a home away from home; without JASA I would feel alone.
    - Mickey